Every Client want to know more about our company and the details of the products before they decide to buy them.
So, we collect some common questions with answers for our clients to know more about us quickly.
The questions as follows:
Q1.What about the size?
A:The size and color can be changed according to your requirements or according to the size in our website.
Q2.What is the material of the products?
A:Inflatable game is made of PVC tarpaulin. The flame retardant is suitable for EN71.
Q3.Can you print my picture or logo on the products?
Yes, we can print your picture or logo on the inflatable products,and you can offer the picture in any format made by PDF or Adobe Illustrator.
Q4.Can you design one specially?
A:Yes,send us details and a sketch or a picture of your requirements and we will quote you our best price.
Q5.What included in products?
A:It is included inflatable game,blower,kit bag(including the same colors material, glue)
Q6.What kind of guarantee you give?
A:Our inflatable games can be used more than 3 years. If it is damaged, you can use the glue and material to repair it.Because it is too long distance to ship goods back, we will send a kit bag for every inflatable products.
Q7.Do your blowers meet CE requirements?
A:Our blowers have passed the certificate of CE.
Q8.What is the MOQ?
Q9.How can I order?
A1:You can order in our website. a.Choose your interesting goods,write down the model number. b.Contact our colleagues for the details imformation. c.We will send you the Proforma Invoice(including the inflatables price,delivery fee,leadtime and our bank information)
A2:If you have own special design, please email us for your detailed products information without hesitation.
Q10.How can I pay?
A:Please transmit(T/T) the payment from your bank to our bank. Or pay by paypal and etc.
Q11.When will you start the order?
A:We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the finished pictures. We will send you the goods after receiving the balance payment.
Q12.How long is the producing time?
A:Our regular producing time for 1pcs inflatable game is 5-14 days, excluding ship or air transit time, from the date of confirmation. However, it can be +/- depending on the design and the dimensions.
Q13.What about the shipping time?
A:Can be delivery by air or by sea. The approxmate transit time by air is 5 business days maximum and by sea is 15-30 days. The shipping costs is different from different countries.
Office Address: Room308，Shenglong Business Building ，Panyu Square，Guangzhou，China Factory Address: No 246, Dunyong North Street, Duntang Village, Lanhe Town, Nansha District, Guangzhou, China Tel: 86-20-38057362 86-13533488649(Bella) Email: firstname.lastname@example.org